A New Tomorrow


ECM wants to continue to empower the conversation during this unprecedented situation with a new initiative, “A New Tomorrow”.

The purpose is to share ideas and challenges, find inspiration in new practice and different approaches, and envision together with all of our members, a new future of destinations rebuilt and conventions reimagined to meet new traveler preferences and behaviour, a new tomorrow of DMOs repurposed.

Insight, research, analysis and benchmarking form a critical part of the capability and the potential of the association. By providing data, cities can benchmark themselves in terms of their performance in the Meetings Industry, their finance and sponsorship structures and their bednights and spend amongst other things. For the 50% of our members who do not have their own research departments, ECM can provide a unique and essential source of information and it will prioritise this activity within budget constraints.

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The Convention Bureau of the future: Customer Centricity, Digital Innovation and Interdisciplinary Teams

LONG THINKER PANEL By Matthias Schultze, Managing Director GCB German Convention Bureau The COVID-19 pandemic brought the event industry to a virtual standstill overnight. After the […]

The Future of the Experience Economy

LONG THINKER PANEL By B. Joseph Pine II,  co-founder of Strategic Horizons LLP and co-author of The Experience Economy: Competing for Customer Time, Attention, and Money […]

Strategies for Sustainable Recovery

June 3, 2020 In a focused session, our ECM partners and members shared their views on how to rethink your DMO’s goals with sustainable finance and […]

Data Informed Marketing Strategies for Recovery

#ANEWTOMORROW BLOG by Cara Frank, Chief of Staff / VP of Marketing, Simpleview Through close monitoring of customer sentiment, destinations can plan and target their marketing […]