Events

Jun
9
Tue
ECM City Marketing A-Level Masterclass 2020, Poznań @ IBB Andersia Hotel Poznań Centrum
Jun 9 all-day
ECM City Marketing A-Level Masterclass 2020, Poznań @ IBB Andersia Hotel Poznań Centrum | Amsterdam | North Holland | Netherlands

Everywhere in Europe, DMOs are finding themselves in a position where tourism is less and less seen as one of the markets in which cities operate. As a result, many DMOs are being reorganised, reconsidered and repositioned – but oftentimes the agreement stops at the need for change and transition. In which direction DMOs need to go is a whole different discussion. With or without the DMOs, there’s a clear need for a more holistic and integral approach to the promotion, marketing and branding of cities. This requires state-of-the-art knowledge of both theory and practice – and that is exactly what this A-level masterclass provides.

Following successful masterclasses editions in Brussels, Amsterdam, Ljubljana and Antwerp, the City Marketing Knowledge Group has decided to offer all ECM-members the opportunity of participating in state-of-the-art masterclasses that address the above mentioned challenges.

What you’ll learn

  • What the differences are between place promotion, place marketing and place branding
  • Why these differences matter in practice and how to take an integrated approach
  • Why place marketing and place branding doesn’t work without place management
  • What this means for your organisation and the governance of your city
  • How to approach the transition beyond the DMO
  • How other places are dealing with this challenge

 

The masterclass will include a little homework, two case-studies and have ample room for interaction amongst the participants.

 

Our one-day event provides you with a unique opportunity:

  • to meet and network with European colleagues working in DMOs and municipalities,
  • to share knowledge and insights to stay ahead of the latest city marketing & branding trends,
  • and to grow your skills as well as strengthen your professional expertise.

Conditions

  • The participants’ city must be an existing ECM member
  • Attendance is limited to 30 participants, with a maximum of 2 delegates per city.
  • Lunch on June 9 as well as coffee breaks are included.
  • Your participation fee does not cover accommodation or transport.

 

B-Level Masterclass

Participants that have done the A-Level Masterclass will be eligible to participate in the B-Level Masterclass.

Jun
10
Wed
ECM International Conference & General Assembly 2020, Poznań @ IBB Andersia Hotel Poznań Centrum
Jun 10 – Jun 13 all-day
ECM International Conference & General Assembly 2020, Poznań @ IBB Andersia Hotel Poznań Centrum | Ljubljana | Slovenia

#ECMPoznan2020

POWERED BY CULTURE

FIRST, A PROPOSITION FOR YOU: Perhaps it is time we, as destinations, stop referring to certain groups of tourists as the cultural tourists as opposed to other groups of tourists. Maybe it is time to stop talking of culture as the fun side-event, as the offering outside meeting rooms or even as something that should be experienced in museums or art exhibitions.

As destinations, we should know better; culture is bigger than tourism. We know that tourists, whether for business or leisure, are not attracted by a simple offering of hotel room availability. What really matters is the luring promise of a distinct experience, of something that differs from the familiar and everyday. It is the mosaic of cultural narratives, ideas, promises, performances, arts and politics that empower our destinations with cultural attraction.

Culture is what tips the choice between one destination or another. It’s what shapes cities and destinations, forms urban identity and enforces reputative quality. Culture is our competitive advantage and the basis of a city’s global position of influence and power. From countries as the focus of Joseph Nye’s original concept of soft power, describing a country’s ability to influence others through persuasion, ideas and cultural attraction, to cities in focus as the core urban hubs of soft power through concentration of culture. A concentration, which in turn shapes distinct urban identity and stages the urban experience.

Culture in all its aspects is what gives your city a hard punch! Airports, cruise terminals, high rises and amusement parks may be the hardware to frame it, but culture fills it with experiential matter and meaning. Intangible by nature, the culture of a city can be manifested by empowering the city’s cultural scene, the arts, the innovative and creative communities.

So, this is your personal invitation to ECM Summer Conference in Poznan 2020, where we will unfold the soft power of cities as a hard core competitive factor in creating unique visitor experiences, in generating value beyond the city’s hardware, in creating legacy and building global influence, in sustaining community and collective identity.

We will take on the potential and challenge of the mutual relation between culture and tourism. We will seek inspiration and ideas when speakers of leading museums, global brands and experience economy experts share their take on why culture is more than an optional and time-limited amusement. Be prepared as we discuss how conventions are powerful levers of cultural influence and how cultural heritage will – or will not – make your business.

Join us for serious business and serious fun, as we meet in Poznan, a mix of historical and modern culture, where academia meets technology, industry, art and education. Poznan is the historical capital of the Greater Poland region, a welcoming city waiting to leave its cultural soft power mark on YOU as a very special guest.

Aug
22
Sat
34th ECM Summer School 2020, Turin @ AC Hotel by Marriott Torino
Aug 22 – Aug 26 all-day
34th ECM Summer School 2020, Turin @ AC Hotel by Marriott Torino | Λιμάνι | Greece
#ECMSS2020

The 34th ECM Summer School will be held in Turin, Italy, from August 22-26, 2020.

Here is the programme:

The ECM Summer School is an unmissable learning opportunity for all professionals working in Convention Bureaux, Tourist Offices, Congress Centres, Airlines, Hotels, DMCs, PCOs & Meeting Planners!
The aim is to equip professionals with the latest marketing tools and to help them to develop the knowledge and skills required for a successful career in conference, meetings and event management.

      • Meet professional leaders of the industry
      • Gain knowledge and skills for a successful career in the Meetings Industry
      • Develop a network with new colleagues and peers from all over Europe
      • Get tools to acquire clients in the Meetings Industry
      • Gain CMP professional credits to acquire/confirm your CMP certification

The ECM Summer School qualifies for CMP certification and every student getting an ECM Summer School diploma also gets 20 Clock Hours for their overall CMP certification.

ECM: Strategic role of DMO reinforced at Summer School from Fred Productions Ltd. on Vimeo.

Capacity building in Bolzano from Fred Productions Ltd. on Vimeo.

 

What do they say about ECM Summer School…

“I learned a great deal about the MICE-sector and have now better insights on how to prepare for bids and RFP’s. I had the opportunity to ask questions to experienced faculty and to peers. Discussing dilemma’s and difficulties that we encounter during our daily job, sharing ideas and solutions. And most of all it was an amazing and valuable networking experience!” Sophie Fransen, Project Assistant, Event Masters (Belgium)

“I thoroughly enjoyed this opportunity. It gave me insight into best-practices shared amongst my European colleagues, allowed for the opportunity of networking and for the ability to put together the puzzle pieces being new to the industry. It was an excellent platform to learn about challenges faced (some which are not unique to our country), and to create contacts and share ‘our stories’. All part of the vision to #meet #share #grow. This experience was life impacting for someone like me coming from the Behavioural Sciences background. I now believe that the I have a bigger role to play by influencing the mindsets of people toward creating more awareness and inevitably increasing sales in the business events industry.” Veruschka Rugbeer, Sales Officer, South African Tourism

“ECM Summer School is a one in a lifetime opportunity – not only to widen your knowledge but also to meet so many great people from the meetings industry all around the world. Everyone should take their chance and attend the next Summer School – you won’t regret it!” Rahel Bätschmann, Project Manager Convention Bureau, Zürich Tourism.

 

Should you have any additional questions, please contact ECM Head Office.

Sep
10
Thu
16th TourMIS Users’ Workshop & International Seminar 2020, Vienna @ Modul University
Sep 10 – Sep 11 all-day
16th TourMIS Users' Workshop & International Seminar 2020, Vienna @ Modul University | Wien | Wien | Austria

MODUL University Vienna will host two major events regarding tourism on September 10-11, 2020: 16th TourMIS Users’ Workshop and International Seminar.

Both events are directed toward managers, academics, as well as consultants and representatives of governments and international organizations dealing with tourism. Participants are invited to register for both days or can choose to participate in just one event.

Registrations will open in Summer 2020.

Check the 2019 edition’s programme:

The 16th TourMIS Users’ Workshop and International Seminar is organised by the European Cities Marketing, the European Travel Commission & MODUL University Vienna.

Oct
1
Thu
7th TIC Expert Meeting 2020, Girona
Oct 1 – Oct 2 all-day

#ECMTIC2020

Join us for the 7th ECM TIC Expert Meeting. This year’s meeting will be held in Girona on October 1-2, 2020.

Registrations will open in Spring 2020!

European Cities Marketing, through its TIC Knowledge Group, organises every year an Expert Meeting for Tourist Information Centres managers and staff exclusively, whether they are ECM members or not.

This event will provide you with a unique opportunity:

  • to meet and network with colleagues working in Tourist Information Centres all across Europe,
  • to share knowledge and best practice with other destinations to stay ahead of the latest market’s trends,
  • and to grow your business as well as strengthen your professional expertise.

The TIC Expert Meeting offers a mix of incentive and exchange opportunities for all attendees. This is why the diversity of participants is of great importance. This event is for managers and TIC front office professionals coming from small and large cities and working for either public or private tourist information organisations – whether they are ECM members or not.

 

Please note:

  • The attendance is limited to 90 persons, with a maximum of 2 delegates per city!
  • Lunches and dinner included
  • Your participation fee does not cover accommodation or transport

The aim of the meeting is of course to get to know your European colleagues, to share knowledge with them but most of all, we want you to have fun and leave full of inspiration and with a bunch of new friends.

 

We are looking forward to welcoming you for this seventh edition!

Oct
29
Thu
9th City Cards Expert Meeting 2020, Lisbon @ Lisbon
Oct 29 – Oct 30 all-day

#ECMCC2020

Join us for the 9th ECM City Cards Expert Meeting. Next meeting will be held in Lisbon on October 29-30, 2020.

Registrations will open in Spring 2020.

Our broad approach will include presentations and discussions on latest product developments, successful partnerships, innovating marketing strategies and much more.

Our lunch-to-lunch event provides you with a unique opportunity:

  • to meet and network with European colleagues managing city cards schemes,
  • to share knowledge and insights to stay ahead of the latest market trends & anticipate customers’ needs,
  • and to grow your business as well as strengthen your professional expertise.

This event is open to ECM members only, specifically to tourism professionals working on city cards schemes (Product Managers, Project Leaders, Marketing Managers…) who are looking to improve – but also share – their knowledge with other participants.

 

Conditions:

  • The participants’ city must be an existing ECM member and already be running a city card scheme.
  • Participants themselves must be directly working on or managing an established city card scheme.
  • For City Cards Project 2020 members, participation is free for the first delegate. Extra delegates will be charged a 100 EUR participation fee, with a maximum of 2 delegates per city in total.
  • For ECM members who are not part of the City Cards Project 2020, the attendance is limited to 1 person per city with a 190 EUR participation fee.

 

Please note:

  • Lunches on October 29 and 30, dinner on October 29, as well as coffee breaks are included.
  • The attendance is limited to 60 people!
  • Your participation fee does not cover accommodation or transport.

For more information about the City Cards Project, please contact ECM Head Office.