Events

Oct
3
Thu
8th City Cards Expert Meeting 2019, Valencia @ Valencia
Oct 3 – Oct 4 all-day
8th City Cards Expert Meeting 2019, Valencia @ Valencia | Zürich | Zürich | Switzerland

#ECMCC2019

Join us for the 8th ECM City Cards Expert Meeting. Next year’s meeting will be held in Valencia on October 3-4, 2019.

Register now!

Our broad approach will include presentations and discussions on latest product developments, successful partnerships, innovating marketing strategies and much more.

Our lunch-to-lunch event provides you with a unique opportunity:

  • to meet and network with European colleagues managing city cards schemes,
  • to share knowledge and insights to stay ahead of the latest market trends & anticipate customers’ needs,
  • and to grow your business as well as strengthen your professional expertise.

This event is open to ECM members only, specifically to tourism professionals working on city cards schemes (Product Managers, Project Leaders, Marketing Managers…) who are looking to improve – but also share – their knowledge with other participants.

 

Conditions:

  • The participants’ city must be an existing ECM member and already be running a city card scheme.
  • Participants themselves must be directly working on or managing an established city card scheme.
  • For City Cards Project 2019 members, participation is free for the first delegate. Extra delegates will be charged a 100 EUR participation fee, with a maximum of 2 delegates per city in total.
  • For ECM members who are not part of the City Cards Project 2019, the attendance is limited to 1 person per city with a 190 EUR participation fee.

 

Please note:

  • Lunches on October 3 and 4, dinner on October 3, as well as coffee breaks are included.
  • The attendance is limited to 60 people !
  • Your participation fee does not cover accommodation or transport.

For more information about the City Cards Project, please contact ECM Head Office.

Oct
24
Thu
6th TIC Expert Meeting 2019, Ghent
Oct 24 – Oct 25 all-day
6th TIC Expert Meeting 2019, Ghent @ Ghent | Flanders | Belgium

#ECMTIC2019

Join us for the 6th ECM TIC Expert Meeting. This year’s meeting will be held in Ghent on October 24-25, 2019.

Register now!

European Cities Marketing, through its TIC Knowledge Group, organises every year an Expert Meeting for Tourist Information Centres managers and staff exclusively, whether they are ECM members or not.

This event will provide you with a unique opportunity:

  • to meet and network with colleagues working in Tourist Information Centres all across Europe,
  • to share knowledge and best practice with other destinations to stay ahead of the latest market’s trends,
  • and to grow your business as well as strengthen your professional expertise.

The TIC Expert Meeting offers a mix of incentive and exchange opportunities for all attendees. This is why the diversity of participants is of great importance. This event is for managers and TIC front office professionals coming from small and large cities and working for either public or private tourist information organisations – whether they are ECM members or not.

 

Please note:

  • The attendance is limited to 90 persons, with a maximum of 2 delegates per city !
  • Lunches and dinner included
  • Your participation fee does not cover accommodation or transport

The aim of the meeting is of course to get to know your European colleagues, to share knowledge with them but most of all, we want you to have fun and leave full of inspiration and with a bunch of new friends.

 

We are looking forward to welcoming you for this sixth edition!

Nov
7
Thu
ECM City Marketing B-Level Masterclass 2019, Antwerp
Nov 7 – Nov 8 all-day

With the exception of online footfall and social media engagement, DMO’s have been using more or less the same metrics since they came into existence. Lately, there’s been a lot of talk and writing about the need for DMO’s to transform from destination promotion agencies towards more integrated place management organisations.
This requires a much broader scope than tourism normally entails. However, even when we limit ourselves to the tourism-related challenges it is clear that changing objectives require different KPI’s.
This is easier said than done, as many of these metrics do not (yet) exist. However, agreeing on which kind of metrics we would need is the first step required to eventually develop them. This is the primary aim of this masterclass: to agree on a ‘wishlist’ of futureproof KPI’s that reflect the changing role, responsibility and function of the traditional DMO.

In this masterclass we will built upon the common understanding that was established in the highly appreciated Masterclass A-Level. This also means that this Masterclass B-Level is only open to participants that have already completed one of the three previous A-Level Masterclasses as provided by Martin Boisen / For the Love of Place.
We will also be happy to have Chief Research Officers and CEOs among our participants.

Participants /  Open only to participants that have already completed one of the three previous A-Level Masterclasses (in Brussels, Amsterdam or Ljubljana) + Chief Research Officers and CEOs

Where / Antwerp, Belgium

When / November 7-8, 2019

What / Case StudyExpert Panel

Moderator / Martin Boisen

How much – 350€ / participant

 

For more information, please contact Pauline.

Nov
19
Tue
IBTM World 2019, Barcelona @ Fira Gran Via Barcelona
Nov 19 – Nov 21 all-day
IBTM World 2019, Barcelona @ Fira Gran Via Barcelona | L'Hospitalet de Llobregat | Catalonia | Spain

IBTM World is the leading global event for the meetings and events industry and we have one goal; we want to inspire the events world to deliver exceptional experiences. For 31 years, IBTM World has been providing the global community with the inspiration, business connections and content you need to create world-class events for your customers.

Make a year’s worth of connections in just 3 days at IBTM World.

ECM will be present at IBTM World, November 19-21, 2019

Visit us to learn about:

  • ECM workshops
  • ECM activities
  • ECM Summer School
  • ECM Academy
  • ECm Meetings Statistics Report
  • … and much more!

 

Dec
1
Sun
Annual Meeting of Chief Executives Capital & Major Cities 2019, Zurich
Dec 1 – Dec 3 all-day
Annual Meeting of Chief Executives Capital & Major Cities 2019, Zurich @ Luxembourg City | Luxembourg District | Luxembourg

ECM organises the 13th Meeting of CEOs of Capital & Major Cities in Zurich on December 1-3, 2019.

A most prestigious and influential event, providing CEOs with an opportunity for open, peer-group discussion of current prospects, issues and concerns relating to city tourism.
Upon invitation ONLY (cities from the Top 25 of total bednights in the ECM Benchmarking Report 2019)

 

For more information and programme, contact ECM Head Office

Mar
11
Wed
ECM Spring Meeting 2020, Graz
Mar 11 – Mar 14 all-day
ECM Spring Meeting 2020, Graz @ Scotland | United Kingdom

 

Hello DLO.
Destination Learning Organisation: Repurpose and reskill

For years now, we’ve talked about the shift from destination marketing to management. Discussed strategies, reasons and trends to support that shift in focus. Related that shift to digital trends of communication, innovation and then, later, overtourism. But perhaps, in our eager discussions and new strategic claims, we have forgotten to ask important questions like: what skills does this shift require? Are the DMOs currently staffed to manage – or better yet lead – destinations? Do you find that you yourself have future ready skills to address the challenges ahead for tourism and destinations? Looking around at your team and your colleagues, do they? And who are the best to learn from – in tourism or elsewhere?

Are you leaning back now, thinking: “Easy now, I got this! I’ve been doing this for the past 5 – 10 – 15 – 20 years, so I’ve seen it all and I know what I need to know”? Then, good for you. That’s probably more or less the same kind of confidence the people at Blockbuster, Kodak, Nokia and the yellow cabs of NYC armed themselves with as they encountered the newcomers from Netflix, new digital cameras, Apple’s iPhone and Uber.

Shifting from marketing to management is more than a strategic claim or slight refocus of your budgets. You can choose to either lean back – and very soon, risk becoming a relic of the past – or you can lean into the opportunities as they come and stay relevant!

This is your personal invitation to ECM Spring Conference in Graz March 11 – 14th 2020. A conference, where you will not be leaning back, but get your hands dirty and your heads spinning. Where you can review the future-readiness of your own skills and those of your team and find inspiration to the journey to become a real DLO – a destination organization that leads the urban habitat through continuous learning.
We take a deep dive into transformational leadership as well as up- and re-skilling with industry frontrunners, lead destinations and ECM knowledge partners. We will talk about co-creation and involvement, idea generation, fundraising, advocacy, innovation facilitation, stakeholder management, community engagement, integrated urban planning and how to go from management to leadership.

This, and much more, will happen in Graz, Austria, famous not only for its pumpkinseed oil, but also for one of Europe’s oldest universities, Graz University founded 1585, its UNESCO world heritage city centre and for its green and forested setting in the valley of river Mur. Graz is Austria, but has a lot of Slovenia, some of Germany, doses of Hungary and a little of a lot of other places as well. Graz is distinctly Europe. As is ECM.

See you in Graz! Registrations will open soon.

 

Call for speakers

You have great opportunity to help set the agenda for ECM’s Spring Meeting 2020 on Destination Learning Organisation: Repurpose and reskill in Graz.

We are looking for excellent speakers, presenters, challengers, motivators, thinkers, leaders, experts, gurus, talents and DMO professionals with inspirational insights, passions, and learnings to share.  We therefore invite all of you to come forward with any ideas and aspirations you might have for “master classes”, learning sessions, “speed labs” or sittings with similar labeling as soon as possible. You are also most welcome to suggest (sponsored?) world class speakers on the conference theme, or to suggest hosted sessions with client cases etc.

Please submit your proposals and leads to ECMs Meetings Facilitator, Peter Rømer Hansen peter@groupnao.com before September 9, 2019.

We reserve the rights to curate the program for a consistent and balanced experience with maximum and consistent value for the members.

 

Apr
6
Mon
WTM Africa 2020, Cape Town @ Cape Town International Convention Centre
Apr 6 – Apr 8 all-day
WTM Africa 2020, Cape Town @ Cape Town International Convention Centre | Cape Town | Western Cape | South Africa

Only at World Travel Market Africa can you simultaneously generate sales leads, launch new products, enter new markets, raise brand awareness, size up your competition, conduct market research, command press attention and develop and maintain relationships.

May
12
Tue
IMEX 2020, Frankfurt @ Messe Frankfurt
May 12 – May 14 all-day
IMEX 2020, Frankfurt @ Messe Frankfurt | Frankfurt | Hesse | Germany

ECM will be present at IMEX, May 12-14, 2020

Visit us to learn about:

  • ECM conferences
  • ECM activities
  • ECM Summer School
  • ECM Academy
  • ECM Meetings Statistics Report
  • … and much more!
Jun
7
Sun
City Fair 2020, London @ Old Billingsgate
Jun 7 – Jun 9 all-day
City Fair 2020, London @ Old Billingsgate | London | United Kingdom

City Fair is the event for European cities, destinations and suppliers to showcase all of their tourism products to the international travel trade in a productive business environment.

Join over 150 European cities, destinations and their partners, showcasing their tourism offering to over 100 city break product developers & buyers from international markets.

City Fair is a 3-day event organised by ETOA and ECM that includes a drinks reception, a conference and a full-day B2B workshop for product developers and contractors from global travel buyers that want to meet cities and destinations and source tourist product from all over Europe.

The 2020 programme includes:

  • Welcome drinks reception on Sunday, June 7
  • City Fair workshop on Monday, June 8
  • Conference on Tuesday, June 9

 

Who is it for?

City tourist boards and suppliers (such as hotels and attractions)

European organisations such as:

  • Tourist boards
  • Tourist offices
  • DMOs
  • City Marketing Organisations
  • And other tourism service providers

Participate as an exhibitor to gain competitive advantage for your destination, and to meet with operators, whose business represents both high volume and niche sectors from Europe and all major long-haul markets.

 

What kind of buyers you could meet?

Product developers and contractors from:

  • Tour Operators
  • Wholesalers
  • OTAs
  • Other intermediaries

 

Why is City Fair beneficial for you?

  • Take part in 3 events: Reception + Workshop + Conference
  • A personalised agenda of one-to-one appointments in a highly efficient 1-day B2B workshop
  • Discover what’s new in different European destinations
  • Wide variety of well established companies, from budget through luxury
  • Connect with business development managers and decision-makers
  • Substantial cost and time savings on networking & exhibition fees

 

Special rates for ECM members, subscribe before March 15!

 

For more information please contact:
Exhibitor enquiries – Magdalena Penz – mpenz@etoa.org 
ECM (European Cities Marketing) – Flavie Baudot – flavie@europeancitiesmarketing.com
Sep
14
Mon
IMEX Smart Monday 2020, Las Vegas @ The Venetian® l The Palazzo® Congress Center
Sep 14 all-day
IMEX Smart Monday 2020, Las Vegas @ The Venetian® l The Palazzo® Congress Center | Las Vegas | Nevada | United States

Smart Monday, powered by MPI (Meeting Professionals International) and supported by IMEX’s association partners, kicks off IMEX America week giving attendees a full day of essential education conveniently located all in one place. As IMEX’s strategic partner and premier education provider MPI is bringing more than 30 concurrent and deep dive education sessions to Las Vegas—giving attendees the clock hours they need for CMP (Certified Meeting Professional) certification or recertification.

Sep
15
Tue
IMEX America 2020, Las Vegas @ Sands Expo Convention Center
Sep 15 – Sep 17 all-day
IMEX America 2020, Las Vegas @ Sands Expo Convention Center | Las Vegas | Nevada | United States

IMEX America sets the pace for doing business on an international scale. Increasing in size and scope annually, this event features the largest Hosted Buyer Program in North America and attracts thousands of buyers and exhibitors from the U.S. and around the world. The energy at IMEX America is everywhere, connecting everyone with key players, generating innovative ideas and driving business with the force of global opportunities. Plug into the power source at IMEX America: the pulse of the meetings industry.

May
18
Tue
IMEX 2021, Frankfurt @ Messe Frankfurt
May 18 – May 20 all-day
IMEX 2021, Frankfurt @ Messe Frankfurt | Frankfurt | Hesse | Germany

ECM will be present at IMEX, May 18-20, 2021

Visit us to learn about:

  • ECM conferences
  • ECM activities
  • ECM Summer School
  • ECM Academy
  • ECM Meetings Statistics Report
  • … and much more!
Nov
8
Mon
IMEX Smart Monday 2021, Las Vegas @ Mandalay Bay
Nov 8 all-day
IMEX Smart Monday 2021, Las Vegas @ Mandalay Bay | Las Vegas | Nevada | United States

Smart Monday, powered by MPI (Meeting Professionals International) and supported by IMEX’s association partners, kicks off IMEX America week giving attendees a full day of essential education conveniently located all in one place. As IMEX’s strategic partner and premier education provider MPI is bringing more than 30 concurrent and deep dive education sessions to Las Vegas—giving attendees the clock hours they need for CMP (Certified Meeting Professional) certification or recertification.

Nov
9
Tue
IMEX America 2021, Las Vegas @ Mandalay Bay
Nov 9 – Nov 11 all-day
IMEX America 2021, Las Vegas @ Mandalay Bay | Las Vegas | Nevada | United States

IMEX America sets the pace for doing business on an international scale. Increasing in size and scope annually, this event features the largest Hosted Buyer Program in North America and attracts thousands of buyers and exhibitors from the U.S. and around the world. The energy at IMEX America is everywhere, connecting everyone with key players, generating innovative ideas and driving business with the force of global opportunities. Plug into the power source at IMEX America: the pulse of the meetings industry.